Scheduled Platform Modernization

Upgrading Our Digital Portal for a Stronger, More Transparent Ecosystem

The Digital Credit Providers Association of Kenya (DCPAK) is currently undertaking planned enhancements to our official web infrastructure. We are rolling out improved registry verification, strengthened data governance, and expanded resources for members, regulators, and consumers across Kenya.

Consumer & Public Advisory: Member Services Remain Active

All Central Bank of Kenya (CBK) licensed Digital Credit Providers continue regular lending, account servicing, and customer support operations. Mobile applications and lending platforms belonging to DCPAK accredited members are completely unaffected by this website maintenance.

Scheduled Maintenance in Progress

Platform Enhancement & Directory Synchronization

Active Upgrade

Our technical team is carrying out scheduled enhancements to optimize portal response times, update the accredited digital credit providers directory, and reinforce data protection protocols. The portal will return to full public service shortly.

Completed

Infrastructure Optimization

Active

Member Registry & Security Audit

Ongoing

Public Portal Re-Launch

System Health: Optimal Data Security: CBK & ODPC Standards Member Platforms: 100% Operational

Committed to Financial Integrity & Consumer Protection

CBK Regulated Standards

DCPAK unites digital lenders licensed under the Central Bank of Kenya regulatory framework, guaranteeing ethical, compliant, and transparent digital credit delivery.

Strict Regulatory Oversight

Data Privacy & Consumer Rights

In partnership with the Office of the Data Protection Commissioner (ODPC), we ensure member compliance with rigorous consumer data protection standards.

ODPC Compliance & Ethics

Responsible Borrowing

Partnering with licensed Credit Reference Bureaus (CRBs) to promote fair pricing, transparent terms, and sustainable financial inclusion across Kenya.

Credit Literacy & Fairness
Direct Communication

Need Assistance or Regulatory Verification?

Our Secretariat is active during normal business hours to assist members, regulatory bodies, partners, and members of the public with any inquiries.

Official Secretariat Email [email protected]
Headquarters Address Devcon House, Industrial Area, Nairobi, Kenya
Send an Inquiry LinkedIn Updates

Key Institutional Partners

  • Central Bank of Kenya (CBK)
  • Financial Reporting Centre (FRC)
  • Office of the Data Protection Commissioner (ODPC)
  • Competition Authority of Kenya (CAK)
  • Kenya Revenue Authority (KRA)